Monday, January 24, 2011

I hate Bofiber

I rarely hate, but this company in Bergen, delivering TV, Internet and also providing telephone, has stirred up unknown feelings in me.

Yeah, stupid me for saying yes to the offer made by two young and not really convincing boys ringing my door bell one cold winter evening in 2009. I curse myself also, but not nearly as much as I curse Bofiber, who now, can you believe it, two years later STILL has not managed to provide us with TV, and Internet only via cabel, not wireless. It has been one long period of excuses, silence, unanswered e-mails and bills. BILLS! I don't know anymore how many times I have had to call their billing company to tell them that THERE IS STILL NO PRODUCT TO PAY FOR. (Yeah, I did call Bofiber directly, to tell them to tell their billing company to stop billing me, but, as usual, with no result).

And yes, I did try to get out of the whole deal, as they clearly did not keep their part of it, but it is hard to get out of something when you (yeah, again: stupid me) already paid a large amount of money. At least it is hard to get out of AND get a refund.

I have never come across anything as unprofessional as the way this company handles things. It goes without saying that I will never get my money's worth. The question is if I will ever get anything at all.